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Stress is a risk-factor in most workplaces, however the exact nature of the stressors will vary with the unique culture of each organisation and your stress management action plan needs to be tailored to reflect this.

A sample approach is outlined below:

Step 1 - Get senior team fully committed to tackling stress. This means being prepared to acknowledge that stress is an issue and then committing the time and resources to tackling it. This may also mean reviewing and improving your own working practises if these are creating unnecessary pressure and demands!

Step 2 - Agree who will have ultimate accountability for tackling work-related stress and who will be responsible for physically leading or working through any agreed actions.

Step 3 - Assess the current situation - identify which aspects of work are stressful and how you compare with the HSE standards. This may sound daunting but there are many different ways of approaching this dependent upon the culture of your organisation - involving anything from focus or working groups to on-line audit tools.

Step 4 - Develop solutions to bring about an improvement. There are three recognised levels of interventions:

Primary Level

Aim to remove or moderate the source of the stressors e.g. if long-hours is a problem then deal with it. Senior mangers should be good role models and reward good time management.

Secondary Level

Aim to increase the ability of employees to cope with stress e.g. through training and workshops to increase stress awareness.

Tertiary Level

Aim to provide support to those affected by stress. This may involve access to counselling or on-site massage, exercise and relaxation classes etc.


Step 5 - Ensure any changes are effectively planned and implemented.

Step 6 - Review and continually monitor any changes and enjoy the benefits of a happy and more productive work force.

For a free Management Checklist on tackling work-related stress or for further information please e-mail Trudie@td-stressconsulting.com